Franchises

Galaxy Global Solutions provide callers with a professional experience on every call. Our agents function as more than just operators; they can be as vital to your franchise as onsite employees, as they give your customers the assistance they need. Galaxy Global becomes an extension of your company and callers will feel as if they are talking to someone sitting in your company. You can trust Galaxy Global knowing that your customers will be taken care of by our professional agents. Being the owner of a franchise, your goal is to provide customers with a well rounded experience to stay loyal to your company. We have a well trained professional team who will take your calls, help your business grow and give your customers the best satisfaction that they are expecting. We’re here to help you succeed! Our secure online portal provides you with the tools and information you need to manage your business. You will have access to an archive of your messages, assign tasks to your staff, update on-call lists, pay your bill, and more. With call analytics, that is cost-effective you’ll be able to develop the most effective support program for your customers.

Answering services you can count on 24/7:

• Highly-Trained Personnel
• Live Receptionists
• Bilingual
• Email Response Management
• Call Patching And Paging