Healthcare

Galaxy Global Solutions specializes in answering services for medical offices, dental offices, hospitals and other healthcare environments. Our HIPAA-compliant medical answering services are available all day. Our team of representatives understand the compassion and precision it takes to provide quality answering services for the healthcare industry. Each call must be handled with care and every message needs to be delivered to the right person at the right time. Whether you are a primary care physician, own a private practice, provide hospice service, work at a community clinic, or are a part of a large network of hospitals, we have decades of experience working with professionals like you.

Healthcare answering services you can count on 24/7:

• Highly-Trained Personnel
• Live Receptionists
• Bilingual
• HIPAA-Compliant
• Medical Appointment Scheduling/Reminders
• Call Patching And Paging
• Overflow Answering Services For Doctors

Our unique call handling platforms allow us to design any healthcare answering service program to your desire. We’ll work together with you to develop a specific plan that is geared towards the unique challenges you face in the medical field. Galaxy Global offers a collection of message delivery options that include call, text, fax, page, or via our secure online portal. That secure web portal is 100% HIPAA compliant, you can dive into your archive of messages in there at your leisure, you are able to update your on-call schedule when necessary, you may view all kinds of call analytics to determine proper staffing levels, and manage your account/pay your bill all in one place. Advanced technological capabilities and dedicated agents who care about your patients are all part of the Galaxy Global difference!